Microsoft to Speak at Forrester’s Infrastructure & Operations Forum 2010 and Discuss How End-to-End Application Performance Management Ensures Quality of Service
DETROIT--March 16, 2010--Compuware Corporation (NASDAQ: CPWR) today announced that Microsoft will discuss how Compuware’s end-to-end application performance management <http://www.compuware.com/solutions/application_performance_management.asp> solution is helping to deliver world-class performance to millions of web users worldwide to ensure quality of service. The session, titled: “Ensuring Quality Of Service To Meet User Demands,” <http://www.forrester.com/events/eventdetail/0,9179,2436,00.html?sTab=agenda&sDate=031710> will take place at Forrester’s Infrastructure & Operations Forum 2010 in Dallas on March 17, 2010, at 2:45p.m. CT.
The presentation will feature Mark Hydar, Senior Director at Microsoft, who will highlight how Microsoft launched an end-to-end application performance management program focused on the end-user experience <http://www.compuware.com/solutions/end_user_experience_monitoring.asp> using Compuware’s application performance management solution <http://www.compuware.com/solutions/e2e-application-performance-management.asp> . Hydar will discuss the challenges his team faced to achieve worldwide application performance <http://www.compuware.com/solutions/e2e-application-performance-management.asp> , including breaking down silos inside the organization with a new focus on quality of service, attention to detail and a desire to leapfrog the competition in terms of overall web experience. Additionally, Hydar will share some of the impressive results he and his team accomplished including:
-significant web performance improvements;
-higher customer satisfaction; and
-faster problem resolution.
“The web has become our primary means for interacting with customers and to deliver services, and often has a real and direct impact on our business around revenues, customer satisfaction and brand perception,” said Hydar. “So, application performance plays a critical role in helping to ensure that our customers have a positive experience that’s problem-free. I look forward to sharing our application performance journey with my peers at Forrester’s Infrastructure & Operations Forum.”
Compuware will showcase and demonstrate Compuware Vantage and Gomez solutions at Forrester’s Infrastructure & Operations Forum 2010, March 17-18 in Dallas, TX at booth #103.
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Together, Compuware Vantage <http://www.compuware.com/solutions/vantage.asp> and Gomez <http://www.gomez.com/> deliver the market’s only application performance management <http://www.compuware.com/solutions/application_performance_management.asp> solution that provides broad visibility and deep-dive resolution across the entire application delivery chain, spanning both the Enterprise and the Internet. The first of its kind, this solution brings organizations a unified view of the health of business applications that starts from the customer perspective and follows through to the back-end data center, giving complete visibility and insight into application performance and business impact. This unparalleled breadth is combined with deep-dive analysis for rapid troubleshooting and root-cause identification, regardless of whether the source of the problem is on the Internet or in the data center.
Compuware Corporation
Founded in 1973, Compuware provides software, experts and best practices to ensure applications work well and deliver business value. Compuware helps CIOs optimize end-to-end application performance for leading organizations around the world, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com.
Press Contact
Kayla Siefker, Compuware Vantage Public Relations Manager, kayla.siefker@compuware.com, 313-227-1402
For Sales and Marketing Information
Compuware Corporation, One Campus Martius, Detroit, MI 48226, 800-521-9353, http://www.compuware.com
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