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Performance Management for Agile/LEAN organizations

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Written by CMC Media Staff   
Tuesday, 01 February 2011 01:00
   Going Mainstream With Agile - February  2011

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“Strive not to be a success, but rather to be of value.”

-  Albert Einstein

If you do not know where you are it is very difficult to get to where you want to go. We should measure the things that matter and refrain from measuring things that don't matter.

There is a very fine line understanding the difference between management-driven-metrics and metrics-driven-management. Being able to discern the difference and then understand the consequences of choosing one over the other is of paramount importance to your adoption of agile-lean product development.

This having been said the use of measurements and metrics seems like a straight forward distinction but deserves some discussion. One needs to understand the difference between a measure and a metric before using them to evaluate your adoption of agile-lean product development and delivery.

Additionally, there are many items that could be measured:

  • The Individual
  • Team
  • Enterprise
  • Customer Satisfaction
  • Business Value Delivered
  • Process
  • Product

This being the case the topic for this month’s edition of the Agile Journal is “Performance Management for Agile-Lean Organizations”.

In my article, How Does One Measure Agile-Lean Product Development Progress or Results, I discuss the difference between a measure and a metric and present measures and metrics to use to evaluate your adoption of agile-lean product development and delivery.

Alan Atlas in his article, Performance Management for Agile People, presents a few ideas on how to try to make the typical appraisal system work slightly better for Agile teams.

Anupam Kundu in his article, A Tale of Two Product Owners, cleverly tells us a story about you can get the code right, you can get the products right, but you need to get the culture right first. If you don't get the culture right then your company’s adoption of agile product development won't scale.

Bob Aiello in his article, Agile/Lean Performance, takes a look at why Agile results in better performance and how you can use this information to achieve success in your own technology efforts.

Leslie Sachs, in her article, Performance Factory for Agile/LEAN Organizations, discusses why Agile and Lean organizations are ideally positioned to help their members achieve excellence in performance with all of the successful results that we have come to expect from the transformation to becoming Agile.

Ronica Roth in her article, Making Multi-Team Agile Programs Successful, begins to address the many folks who have burning questions about how to manage multi-team programs with Agile.

Take care.
Your agile buddy and editor,
Russell Pannone
Editor
Agile Journal


Featured articles...

Measure

How Does One Measure Agile-Lean Product Development Progress or Results?
by Russell Pannone 
If you don't know where you are going, that's where you'll end up.”

- Yogi Berra

Using metrics to measure your progress with the adoption of agile product (system-software) development can be useful, but they can also be misunderstood and counterproductive.

More than 50 years ago, Peter Druker in his 1957 book Landmarks of Tomorrow, outlined the challenges he saw for future managers and executives. He concluded that learning how to manage knowledge work and knowledge workers would be the key management challenge of the next century. He described knowledge work as work that is done in the workers’ head instead of with their hands. He concluded that knowledge work would be the most critical and the highest-valued form of labor. How prophetic he was.

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Performance

Performance Management for Agile People
by Alan Atlas
On my recent trip to China, I was surprised that the question I was asked most frequently was “How do I do performance management for Agile teams?” I wasn’t surprised that this was a question, but it’s not usually the first one that comes up when people start to talk about making Agile work in their companies. Make no mistake – this is a big  question for managers out there and there are no simple answers. I do have a few practical tips and thoughts to share on the subject. My purpose in this article is to give managers of Agile teams a few places from which to start developing their own approach to performance management for Agile people.
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Two

A Tale of Two Product Owners
by Anupam Kundu
As an agile practitioner have you ever felt impacted by the Product Owner (PO) in your team? Have you felt that POs have enough clout to change the ways-things-are-done and make them better? Don’t say” No” to that. All of us at some point in time are affected- either negatively or positively- by the behaviors and decisions of our product managers and product owners. In this article, I share two different product owner experiences to drive home the argument how PO behaviors and practices can shape organizational culture- specifically for start-ups and new product development.
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Lean
Agile/Lean Performance
by Bob Aiello
Organizational performance has been a hot topic for many years. There is no doubt that Agile practices result in better systems and teams that are more effective. But what is the cause of this success and how much does it have to do with Agile/Lean practices? Agile’s focus on iterative development resulting in faster to delivery to the customer is undeniably effective. But that’s not the whole story on why Agile works. This article takes a look at why Agile results in better performance and how you can use this information to achieve success in your own technology efforts.
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Quality
Performance Factory for Agile/LEAN Organizations
by Leslie Sachs
Managing the performance of employees in any company is a complex endeavor. Agile/Lean organizations face the additional burden of implementing an approach to performance management that is in alignment with the nature of Agile/Lean development. Implementing Agile/Lean performance appraisals presents some unique challenges and this article discusses how to do so in a way that helps to enhance the Agile/Lean practices that so clearly result in excellent team and organizational performance. The good news is that Agile/Lean performance management is much more effective than other methods. Read on if you want to get your performance management on track the Agile/Lean way!
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Success
Making Multi-Team Agile Programs Successful
by Ronica Roth 

In recent public Certified ScrumMaster classes, I was struck yet again by how many folks have burning questions about how to manage multi-team programs with Agile. 

Technically, the CSM is an introductory course, designed to give the basics of Scrum sprints and releases and of how to lead Scrum teams.  More and more, though, I find that people feel the need to at least conceive how Agile works at scale, even as they begin to implement Agile for a single team.  “Tough Questions” from last month’s class included: “How to collaborate with non-Agile teams on a single project,” and “How to handle coordination between multiple Scrum teams.”

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Last Updated on Tuesday, 01 February 2011 15:52
 
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