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 Ten challenges QA have to face and solveAgile is a methodology that is seeing increasingly widespread adoption, and it is easy to understand why - especially if you consider the developer and user view-points.
All the agile approaches have (at least) one characteristic in common in that they impact the role of the QA professional. This in itself is not a bad thing when the outcome is a step change for the better. However, when decisions are made on the basis of an invalid paradigm, change is not always analogous with progress. When a new paradigm is proposed for software development, by software developers, it is not a surprise that it is developer-centric. Abraham Maslow said that "He that is good with a hammer tends to think everything is a nail." The responsibility of the QA profession is not to bury its head and pretend that agile development will go away, it is our responsibility to engage in discussion to ensure that someone with a hammer is not pounding on a screw! For some, the role of QA is now questionable citing Test Driven Development (TDD) as the key to testing. But, what is most important is that QA is directly involved in the agile scrums all the way through, to be an integral part of the team designing the tests, at the same time as the requirements and solutions evolve. But this is only a limited view and is one of a number of misunderstandings that QA teams need to take on and address. Misunderstandings over the respective roles of testing There are several common misunderstandings regarding TDD and the QA function beginning to appear in articles on the internet by so-called specialists. This article responds to some of these myths and highlights challenges that QA teams will need to face up to and address in order to be successful in an increasingly agile world. 1. "You only need to unit test - TDD testing is sufficient" For the vast majority of commercial developments this simply isn't true. Even strong proponents of agile development recognize the need for their armory to include a range of testing techniques. TDD programmers rely on these tests to verify their code is correct. If the requirements (test cases) are specified incorrectly, then you'll build robust code that fails to meet the objective. Most agile projects include investigative testing efforts (black-box) which support rather than compete with white-box testing. Good investigative testing will reveal problems that the developer missed before they get too far downstream. 2. "You can reuse unit tests to build a regression test suite" Some TDD proponents argue that conventional downstream testing is unnecessary because every line of application code has a corresponding test case; they suggest that by reassembling unit tests, everything from User Acceptance Tests to Regression Tests can be performed. Although this sounds feasible, it isn't realistic for several reasons:
3. "Developers write the tests using open-source tools, so we no longer need testers, or automation tools" Professional testers fulfill a different and equally valid role from their development colleagues. It is widely recognized that traditional test automation tools have failed to live up to the hype of the vendors. Original Software's roots are as providers of products that improve the productivity of the database testing environment. It was because there were no adequate tools to provide User interface testing that we extended our solutions into this market sector; our heritage is aligned to effective testing rather than screen-scraping automation. When we developed TestDrive, we did it with the benefit of twenty years hindsight of missed opportunities from the traditional vendors. Often, TDD projects have at least as much test code as application code and, therefore, are themselves software applications. This test code needs to be maintained for the life of the target application. 4. "Unit tests remove the need for manual testing" Manual testing is a repetitive task; it's expensive, boring and error-prone. While TDD can reduce the amount of manual effort needed for functional testing; it does not, remove the need for further black-box testing (manual and automated). By automatically capturing the tester's process and documenting their keystrokes and mouse-clicks, the tester will have more time for the interesting, value-added activities, such as testing complex scenarios that would be difficult or impossible to justify automating. Though manual testing is a time-consuming (and therefore expensive) way to find errors, the costs of not finding them are often much higher. 5. "User Acceptance Testing is no longer necessary" Within agile development, acceptance testing is often positioned as working with the customer to resolve "incorrect requirements", rather than correcting functionality that does not map to what the user needs. When the user initially defines their requirements, they do it based on their initial expectations. When they see the system "in the flesh" they will invariably come up with different, or additional, requirements. While agile methods might reduce the frequency of this happening, it is unreasonable to expect the approach to resolve them entirely, so there should be no expectation that user acceptance testing will be obviated. This is especially true when it comes to the business user signing off approval of the User Interface, since they may have envisaged something different from the developer; which brings us to... 6. "Automation is impossible" Automation in the early stages of an agile project is usually very tough, but as the system grows and evolves, some aspects settle and it becomes appropriate to deploy automation - automation that can cope with changes by using approaches such as self healing scripts. To begin with, almost all testing from a user and QA perspective will be manual but this testing effort and design can be beneficial later if captured and re-used. Knowing the right time to automate is tough, so using technology that proactively supports early manual testing but provides a path to evolve this into automation is key. 7. "Developers have adequate testing skills" If testing was easy everybody would do it and we'd deliver perfect code every time. Sadly, many organizations that invest in increasing a developer's coding skills and provide them with the latest integrated development toolsets, fail to see the need to develop the equivalent testing skills for their QA team, or provide them with the tools to do the job either effectively or efficiently. An independent testing team serves as an objective third-party, able to see "the big picture", to validate the functionality and quality of the deliverable. While developers tend towards proving the system functions as required, a good tester will be detached enough to ask "what happens if...?" When you include business user testing as well, you are more likely to have a system that is fit for purpose. Finally, and I'm sure this point will be disputed, most developers don't actually want to spend much time first writing tests and then developing code to prove the tests work. Using the collaborative process described below, the developer gets ample assistance in describing the functional tests and can focus on writing lean, accurate and robust code. 8. "The unit tests form 100% of your design specification" Whichever development method you use, before you develop code you have to think about the requirements. While TDD "done well" may identify a fair percentage of the design specification, there are still concerns about gaps between the unit tests. There are other equally viable approaches. The argument, that you need TDD to prove the requirements are captured accurately, isn't substantiated by history. Defining test cases to check the accuracy and succinctness of the requirements is nothing new. The V-model, for example, is a valid approach to understanding testing requirements - and by implication, functional requirements. Like TDD, the V-model and most other models, fall down when the practitioner's approach is rigid, while development processes are fluid. Software engineering is not like mechanical engineering and trying to force conformity is wasted effort. Whichever approach you chose, correct thinking challenges each user requirement by asking "how would I test that?" The important factor here is that test cases are challenged before they are committed to code, otherwise you'll be doing a lot of recoding and calling it "refactoring". When the requirements are refined through collaboration, the developer receives a more robust specification that is less likely to change because it has been openly appraised from several people's perspectives. 9. "TDD is applicable on every project" As the size of the project increases, the time required to run the tests also increases. This can be addressed by partitioning either/both the project and/or the tests. Either route results in tests that run at different frequencies depending upon their relevance to the current coding effort. This approach introduces the need for test planning and execution management. To achieve this efficiently, in addition to white-box testing, you need to be thinking about:
As the size of the project increases, so would the amount of test code that needs to be developed. Any test code developed needs to be supported for the life of the application - effectively doubling the ongoing maintenance effort. As the size of the testing workload increases, the project needs to add test automation to its armory, to minimize the human intervention and elapsed times necessary for each of these testing cycles. 10. "Developers and Testers - are like oil and water" Since the dawn of time there has often been a "them and us" tension between developers and testers. This is usually a healthy symbiotic relationship which, when working correctly, provides a mutually beneficial relationship between the two groups resulting in a higher quality deliverable for the customer. The discussion should be focused on:
Summary Agile projects are in fact an excellent opportunity for QA to take leadership of the agile processes - who else is better placed to bridge the gap between users and developers, understand both what is required, how it can be achieved and how it can be assured prior to deployment. QA should have a vested interest in both the how and the result, as well as continuing to assure that the whole evolving system meets the business objectives and is fit for purpose. But it requires QA professionals to be fluid and agile themselves, discarding previous paradigms and focusing on techniques to optimize a new strategy to testing. About Original Software Original Software offers automated software testing and quality assurance solutions that deliver tangible benefits across a wide range of IT and application environments. As a recognized innovator, Original Software's goal is to reduce business risk and improve application time to market for IT departments through the development of class-leading automated solutions. Over the last 10 years, more than 400 organizations operating in 25 countries have come to depend on Original Software for their software testing solutions. Current users range from small software development shops to major multinationals, including Cargill Global Financial Solutions, Circuit City Stores, Pfizer Pharmaceutical (Ireland), DHL, Coca-Cola, Skandia and hundreds of others. Original Software operates central offices near Chicago and London. Their solutions can be obtained through these offices or through a network of qualified and knowledgeable business partners throughout Europe, the Middle East, Australasia and the Americas. The company's TestDrive solution is ideally suited to complement the test-driven approach familiar to agile developers. Because of the code-free scripting and the self-healing script capabilities, companies are finding that TestDrive's tolerance to change enables it to be introduced far earlier in the delivery cycle than a traditional automation tool. TestDrive's assisted manual testing can be used by developers as soon as they have the user interface available. www.origsoft.com www.manualtesting.com
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